Community Health Workers

communityOur primary workforce is composed of Community Health Educators (CHE), who understand the culture and have deep roots in their community, supervised by clinical professionals. Our CHEs are cross-trained in Community Health Worker (CHW) Core Competencies and evidence-based patient activation, falls prevention and health coaching interventions to improve the health of older adults and adults with disabilities who have a diagnosis of multiple chronic conditions. CHEs also build individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy.

FHN’s network members directly recruit local CHEs to serve their communities. Training events for evidence-based programs, CHW core competencies and continuing education are coordinated in collaboration with FHN and the local ADRC.

Community Health Educators work under many different job titles such as Peer Leader, Promotor(a) de Salud, Outreach Worker, Peer Educator and Patient Navigator. They are recognized as Community Health Workers by the Department of Labor as Standard Occupational Classification 21-1094 effective January 2010.

DEFINITION: The American Public Health Association defines Community Health Worker (CHW) as a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served. This trusting relationship enables the CHW to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.


In Florida, Community Health Educators now have the opportunity to become certified Community Health Workers through the Florida Certification Board.

Florida Health Networks is a proud member of the Florida Community Health Worker Coalition.